About TableCheck

TableCheck is a global platform built to help restaurants own their guest experience.
We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests⁠—and repeat guests into loyal fans.

Used by over 10,000 restaurants in 35 countries–including over 300 Michelin-starred restaurants and top hospitality brands such as Hyatt, Hilton and IHG. TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world’s leader in restaurant management.

About the role

A Sales Account Manager (SAM) plays a crucial role in achieving sales targets, driving business growth and nurturing client relationships. The SAM will focus on key accounts for which they will be responsible for pitching, providing demonstrations, sign off, and ensuring project flow through till payment collection.

This role requires you to be a hunter, have good problem-solving skills and manage customers’ expectations effectively. You will play a crucial role in achieving the sales target set and keeping abreast of industry trends and competitor activities. You will also have regular follow-up sessions with clients to provide group presentations. Strong relationship building skills, positive attitude and communication skills are key to success in this role.

Duties & Responsibilities

• Develop and execute strategic sales plan to build sales pipeline and achieve sales goals
• Coordinate sales efforts with team members and other department stakeholders
• Prepare, deliver presentation & demonstrations to prospective clients
• Regular follow up with clients for group presentation sessions
• Manage & develop portfolio of accounts to achieve long-term relationship & success
• Keep abreast of industry trends and competitor activities
• Provide feedback to management regarding customer needs and insights
• Provide sales and after sales services to new & existing clients
• Responsible to ensure timely payment from client

Qualifications

• Proven relevant work experience in hospitality software or the F&B industry
• Hands on experience in sales and an ability to deliver sales presentation
• Understanding of sales performance metrics
• Excellent communication and account management skills
• Business acumen with problem-solving skills
• Fast learning ability coupled with a passion for sales & technology

Language skills

• Chinese (Native)
• English (verbal & written communication skills)

Conditions & Work Environment

• Working hours: 9:00〜18:00
• Holidays: China national holiday
• Others: Business Travel may be required

Location

Shanghai (China)