About TableCheck

TableCheck is a global platform built to help restaurants own their guest experience.
We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests⁠—and repeat guests into loyal fans.

Used by over 10,000+ restaurants in 35+ countries–including over 300+ Michelin-starred restaurants and top hospitality brands such as Hyatt, Hilton and IHG. TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world’s leader in restaurant management.

About the role

A Sales Account Manager (SAM) plays a crucial role in achieving sales targets, driving business growth and nurturing client relationships. Especially, this role will focus on our new client, one of the most famous international hotel brand - as sales account manager you will need to make long-term relationship with client while pitching, providing demonstrations, sign off, and ensuring project flow through till payment collection.

This role requires you to be a hunter, have good problem-solving skills and manage customers’ expectations effectively. You will play a crucial role in achieving the sales target set and keeping abreast of industry trends and competitor activities. You will also have regular follow-up sessions with clients to provide group presentations. Strong relationship building skills, positive attitude and communication skills are key to success in this role.

Duties & Responsibilities

• Develop and execute strategic sales plan to build sales pipeline and achieve sales goals
• Coordinate sales efforts with team members and other department stakeholders
• Prepare, deliver presentation & demonstrations to prospective clients
• Regular follow up with clients for group presentation sessions and gather client requests, meet client expectation
• Manage & develop portfolio of accounts to achieve long-term relationship & success
• Keep abreast of industry trends and competitor activities
• Provide feedback to management regarding customer needs and insights
• Provide sales and after sales services to new & existing clients
• Responsible to ensure timely payment from client

Qualifications

• Must have 3+ years relevant work experience in IT SaaS company (Hospitality software or the F&B industry experiences will be preferred)
• Hands on experience in sales and an ability to deliver sales presentation
• Understanding of sales performance metrics
• Excellent communication and account management skills
• Business acumen with problem-solving skills
• Fast learning ability coupled with a passion for sales & technology

Language skills

• Chinese (Native)
• English (verbal & written communication skills)

Conditions & Work Environment

• Working hours: 9:00〜18:00
• Holidays: China national holiday
• Working Style : Hybrid (Work remotely & Work in office both)
• Others: Business Travel may be required

Location

Shanghai (China)

Team Culture / What you will get on this position

Due to business expansion, our China team has big growth on this year - we have new joiners with various backgrounds. You will handle our new big client in China while collaborating with dynamic & diverse team. You will have lots of communication with client and internal other regions team colleagues.

If you are enthusiastic to growth your career, please apply and challenge this role!