Senior Application Consultant - India
Are you ready to embark on an extraordinary journey with the new standards for restaurant management platform from Japan?
■About the role
Your primary duties include analyzing and diagnosing TableCheck solutions, understanding our client's business needs, and designing and implementing our technology solution.
The role requires a strong blend of technical expertise, problem-solving skills, and effective communication to work closely with clients, understand their unique requirements, and implement solutions that optimize their business processes. You will play a crucial role in ensuring the successful adoption and utilization of software applications, enhancing the overall efficiency and productivity of clients' businesses.
■Key responsibilities
- Develop, implement, and oversee Kick-Off to Go-Live project schedules for clients
- Configure initial settings for clients on TableCheck
- Providing training sessions for clients and their employees to ensure they understand how to use the software effectively.
- Design and deliver product training to clients and enable them to utilize TableCheck’s features fully & rapidly
- Be an expert on product features and keep abreast of new feature launches and update team members
- Prepare User Guides & Manuals whenever needed
- Establish productive and professional relationships with key personnel in customer accounts with a focus on customer retention & improving customer satisfaction
- Conduct regular feedback sessions with clients
- Provide onsite & remote support to clients to solve issues timely
- Liaise with Global teams to ensure brand consistency
- Perform ad hoc tasks as and when required
■What we are looking for
- A must-have experience in restaurant reservation management / OTA / Cloud
- At least three years of proven relevant work experience in hospitality software & the F&B industry
- Sales experience in an F&B software company (India or GCC country experience is a must)
- Superb presentation skills
- Advanced Microsoft Skills (PowerPoint, Excel)
- A high degree of understanding of technology, CRM maintenance & experience (Zoho would be a plus!)
- Excellent English verbal & written communication skills
- Fast learning ability coupled with a passion for sales & technology.
- Solid customer service attitude with excellent negotiation skills.
■We provide the following benefits
- A dynamic international company with an enthusiastic work environment
- Extensive opportunities for training and professional development
- Competitive salary based on experience.
- Company-provided mobile phone for both business and personal use
- Health insurance Coverage.
- Coverage of onsite meeting expenses, including petrol, beverages, and business meals
- Ability to work from home (home office option)
- Department
- Global Offices(Sales Division)
- Locations
- India
- Remote status
- Hybrid Remote
India
About TableCheck
Founded in 2011, TableCheck is a tech start up company that provides solutions and products to restaurants and hospitality businesses around the world. Part of TableCheck’s mission is to change the landscape of hospitality with its all-in-one restaurant booking and guest experience platform. To make this happen, we need to grow our global team and find the best minds to empower worldwide hospitality.
Senior Application Consultant - India
Are you ready to embark on an extraordinary journey with the new standards for restaurant management platform from Japan?
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