About TableCheck

TableCheck is a global platform built to help restaurants own their guest experience.
We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests⁠—and repeat guests into loyal fans.

Used by over 10,000+ restaurants in 35 countries–including over 300+ Michelin-starred restaurants and top hospitality brands such as Hyatt, Hilton and IHG. TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world’s leader in restaurant management.

About the role

As a member of the Indonesia team, this role will manage customer contracts, billing, and payments acquired by the sales team, as well as related tasks. This role to work on building and improving business flows, etc., and further accelerate our business development.

Duties and Responsibilities

• Track and manage contracts and sales records
• Remind Sales the expiration date of each contract
• Contract editing and establishment
• Clearly understand the content and terms of each contract of the client
• Prepare & send contract renewal invoices to customer (Contract Renewal & other optional features usage)

• Invoice processing of Indonesia and other SEA regions
• Account/SMS reconciliation and check payment
• Follow up with customers on overdue payment promptly
• Provide update AR collected & AR overdue and communicate with stakeholders and head office
• Contact National Taxation Bureau for tax preparation
• Clarify the process of overseas payment transactions
• Contact suppliers for getting required information when it’s needed
• Establish active communication between suppliers and our operation team
• Communicate with (SMS) local vendors and submit monthly statements to HQ accounting team and renew their contract in timely manner

• Complete administrative & tasks from country manager and the sales team
• Sales support & make appointment with prospects
• File the information of companies we cooperate with, filing letters & Bank statements etc.
• Ad hoc duties pertaining to the above

Must have Qualifications / Requirements

• 2+ years experiences of accounting or sales support (AR; billing, quotation creation, order-related work, etc.) in the SaaS industry or restaurant or hotel
• Documentation Skill-set, Proficiency at Excel (VLOOKUP, Pivot Table, etc.) and other office software skills
• Strength in chasing / managing account receivables(invoicing process, payment cycle with customer)
• Governmental knowledge, follow-ups
• Native Indonesian Speaker
• Business level verbal & written communication skills in English

• flexibly adapt to changes in the business environment and organization
  
• involve others and act independently
  
• cooperate with stakeholders and communicate appropriately
  
• agree with our corporate philosophy

Working Conditions

• Work hours : Mon - Fri 10:00 - 19:00 (Hybrid work style)
• Holidays : Saturday, Sunday and National holidays
• Salary : Negotiable (Depends on your current salary and experiences)

Location

Jakarta, Indonesia

What we can provide for you

• You can use your experiences fully in the start-up & expanding phase team
• Your language skills and communication skill-set will be fully alive in this position
• You can work very diverse, flexible organization. This position will drive and handle own responsibilities with communicating other regions, head office
• You can get knowledge and experiences in IT Tech / SaaS Industry
• You can work diverse, flexible organization